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Frequently asked questions
Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ)
Here you can find answers to the most common questions about LUZEA™ products.
General information
How do I download the Luzea mobile app?
Are the transactions I make with the Luzea application secure?
Votive stands and candles
How can I find out which lamps are available?
Luzea candles, are they real?
In which churches are the Luzea lamps found?
How can I make my candle burn longer?
Cards and payment methods
What credit or debit cards can I use with Luzea?
How do I change the expiration date of my credit or debit card?
My profile
How can I change the details of my Luzea account?
How can I confirm my email address?
How can I add a new email address or change the one I already have?