Skip to main content
Frequently asked questions Help Center home page
  • Sign in
  • Submit a request
  1. Frequently asked questions
  2. Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

Here you can find answers to the most common questions about LUZEA™ products.

General information

  • How do I download the Luzea mobile app?
  • Are the transactions I make with the Luzea application secure?

Votive stands and candles

  • How can I find out which lamps are available?
  • Luzea candles, are they real?
  • In which churches are the Luzea lamps found?
  • How can I make my candle burn longer?

Cards and payment methods

  • What credit or debit cards can I use with Luzea?
  • How do I change the expiration date of my credit or debit card?

My profile

  • How can I change the details of my Luzea account?
  • How can I confirm my email address?
  • How can I add a new email address or change the one I already have?
Frequently asked questions
Català Deutsch Español Français Italiano Português Русский